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Contact Us

Need help with your account or have a question? Our team is here to assist you.

Support Team

The fastest way to reach us is via email. We typically respond within 24–48 hours on business days.

[email protected]
Frequently Asked Questions

Why haven't I received my withdrawal?

Withdrawals are usually instant. If yours is pending, ensure your FaucetPay address is correct and you have reached the minimum threshold. If issues persist, contact support.

Why was my account banned?

Bans usually occur due to multi-accounting, VPN usage, or bot activity. You can appeal by contacting support with your username and a detailed explanation.

How do I change my FaucetPay address?

Go to your dashboard settings and update your wallet address. Make sure to double-check it before saving to avoid losing funds.